Shelby Cline et al. v. Torrid LLC

If you purchased a product from Torrid.com while residing in Oregon, California, or Washington (as determined by the order billing address) from January 1, 2020 to February 18, 2025, you may be entitled to compensation from a class action Settlement.

NOTICE OF PROPOSED CLASS ACTION SETTLEMENT

CIRCUIT COURT OF THE STATE OF OREGON FOR THE COUNTY OF MULTNOMAH 

A court authorized this Website. This is not a solicitation from a lawyer.
 

  • The Settlement resolves a lawsuit alleging that Defendant deceptively advertised various discounts of its products on its website, Torrid.com.
     
  • The two sides disagree on whether Plaintiffs and the Settlement Class could have prevailed at trial. Defendant disputes Plaintiffs’ allegations, denies that it misled consumers, and contends its advertising was accurate and lawful. By entering into the Settlement, Defendant has not conceded the truth or validity of any of the claims against it and denies any liability or wrongdoing.
     
  • Defendant has agreed to pay Settlement Awards, and other expenses, as described below, to fully resolve and release the claims of all consumers who purchased products on Torrid.com, and whose purchases were made in the states of Oregon, California, or Washington from January 1, 2020, to February 18, 2025 (the “Class Period”). 

    Under the terms of the Settlement, Settlement Class Members will each receive either (a) $15 cash benefit, paid by check or electronic payment (“Cash Benefit”); or (b) $15 store voucher, via email, that can be applied towards any merchandise purchase made during a single order on Torrid.com or at one of Torrid’s brick-and-mortar stores (“Credit Benefit”).  The Credit Benefit will be applied before calculation of taxes and shipping. Settlement Class Members can decide whether to receive a Cash or Credit Benefit and need only file a Claim Form if they want to receive a Cash Benefit. The Parties estimate there are approximately 728,502 Settlement Class Members, so the Parties estimate that the total value of the Cash Benefits and Credit Benefits to Class Members will be approximately $10,927,530. In addition to these benefits, Defendant has also agreed to pay notice and Administration Costs estimated to be $129,562.02, Incentive Awards of up to $5,000 to each of the Class Representatives, and reasonable attorneys’ fees and expenses of up to $2,800,000, as approved by the Court. Payment of these costs and fees will not reduce the value of the Cash Benefits and Credit Benefits that Settlement Class Members will receive. More information about the benefits available under the Settlement is available at here.
     
  • To be eligible to receive a Cash Benefit, Settlement Class Members must submit a valid Claim Form, as instructed below. Settlement Class Members who do not choose to receive the Cash Benefit by submitting a valid Claim Form shall instead automatically receive the Credit Benefit. 
     
  • Your legal rights may be affected whether you act, or don’t act. Read this Website carefully.  
 

Your Legal Rights and Options in This Settlement:

Deadline(s)

Submit a Claim Form

If you submit a valid Claim Form by Tuesday, August 26, 2025, and elect to receive the Cash Benefit, you will receive a cash payment of $15 paid by electronic payment or check. (By submitting a Claim Form, you also will give up certain rights to sue Defendant.

Submitted or postmarked on or before Tuesday, August 26, 2025,

Exclude Yourself 

his is the only option that allows you to sue Defendant on your own regarding the legal claims in this case, but you will not receive compensation under the Settlement. The Exclusion Deadline for excluding yourself is Monday, July 28, 2025.

Mailed and postmarked on or before Monday, July 28, 2025.

Object to the Settlement 

Provide your written objection to the Settlement Administrator about why you do not like the Settlement. A Settlement Class Member who objects still remains in the Settlement Class and will receive a Settlement Award if the Settlement is approved. The Objection Deadline for objecting is Monday, July 28, 2025.

Mailed and postmarked on or before Monday, July 28, 2025.

Do Nothing

 

If you do nothing, you will receive a $15 Credit Benefit. The Credit Benefit can be applied towards any merchandise purchase made on a single visit to Torrid.com or at Torrid’s brick-and-mortar stores. More information about the Credit Benefit is provided below. By doing nothing, you also will give up certain rights to sue Defendant.

N/A

  • These rights and options—and the deadlines to exercise them—are explained in this Website.
     
  • The Court in charge of this case must still decide whether to approve the Settlement. Settlement Awards will be issued if the Court approves the Settlement and after appeals are resolved, if any. 

This website is authorized by the Court, supervised by counsel to the Parties, and controlled by the Settlement Administrator approved by the Court. This is the only authorized website for this case.

For more information please call (833) 890-5912, or you can write to the Settlement Administrator at:

Cline v. Torrid
c/o Kroll Settlement Administration LLC
P.O. Box 225391
New York, NY 10150-5391

    Important Dates

  • Claims Deadline

    Tuesday, August 26, 2025
    All Claims must be filed online or postmarked by Tuesday, August 26, 2025,
  • Exclusion Deadline

    Monday, July 28, 2025
    You must complete and mail your request for exclusion form so that it is postmarked no later than Monday, July 28, 2025.
  • Objection Deadline

    Monday, July 28, 2025
    You must complete and mail your objection form so that it is postmarked no later than Monday, July 28, 2025.
  • Final Approval Hearing

    The Court will hold a hearing on Friday, September 19, 2025, at 1:30PM PT.

This website is authorized by the Court, supervised by counsel to the Parties, and controlled by the Settlement Administrator approved by the Court. This is the only authorized website for this case.

For more information please call (833) 890-5912, or you can write to the Settlement Administrator at:

Cline v. Torrid
c/o Kroll Settlement Administration LLC
P.O. Box 225391
New York, NY 10150-5391

    Important Dates

  • Claims Deadline

    Tuesday, August 26, 2025
    All Claims must be filed online or postmarked by Tuesday, August 26, 2025,
  • Exclusion Deadline

    Monday, July 28, 2025
    You must complete and mail your request for exclusion form so that it is postmarked no later than Monday, July 28, 2025.
  • Objection Deadline

    Monday, July 28, 2025
    You must complete and mail your objection form so that it is postmarked no later than Monday, July 28, 2025.
  • Final Approval Hearing

    The Court will hold a hearing on Friday, September 19, 2025, at 1:30PM PT.